EVENTS NSW
Mark Your Diary!
MAKE MORE SALES: HOW TO GET CLOSER TO YOUR CLIENTS Brian Cloney, Ian Harvey and Michael Schoettler - 18 February
THE HON MARTIN FERGUSON Minister for Resource & Energy; Minister for Tourism - 24 March
COMMONWEALTH BANK OF AUSTRALIA Ralph Norris, Chief Executive Officer - Major Event Partner: Symantec - 28 April
EVENTS VIC
TELSTRA CORP LIMITED Jules Scarlett, Director, Customer Service & Satisfaction - 5 March
Customer First – Telstra’s Customer Service & Satisfaction Journey
This session focuses on Telstra’s work underway to reach their 2012 objective and the journey that Telstra is on driving the interconnecting elements of strategy, operational process improvement, people and culture.