Why hyper-personalisation will rule corporate training
Acquiring and retaining the best talent is a constant challenge for every workplace, and the fierce competition for skills has forced organisations to be increasingly creative and effective with their employee engagement processes and strategies.
When it comes to learning and development, organisations need to accept the stark reality that one size doesn’t fit all – today, people can consume or access learning and training materials in myriad ways.
How we best learn as human beings will not change – there will always be subject matter experts passing their knowledge onto others. The only change will be the delivery method: an online video, a podcast, or a course on their smartphones.
In some scenarios, a mixture of online and face-to-face training might suit.
Training in the workplace used to centre on compliance but has now become a powerful tool for retention because people see opportunities to learn and progress their careers.
To stay ahead, organisations have to ready themselves for one of the biggest changes in the workplace of the future - hyper-personalised learning and training.
Learning and training at work will no longer rely on the traditionally prescriptive model. In future, employers will be able to assign budgets to their employees who will be given a virtual credit card to purchase Eventbrite tickets for conferences, books, online courses, and more (GO1’s platform has this capability built-in).
Giving employees the power to choose will shake up the corporate training world and define the workplace of the future.
Over time there will be less emphasis on qualifications and more on skills as micro-credentials or nanodegrees gain in popularity. Employees who have obtained a nanodegree for a particular skill will be in greater demand compared with their general degree-holding peers.
For employers, the pathway to achieving high performing teams will be to focus on upskilling their employees (helping them get better at what they do) and recovery (taking care of their mental and physical wellbeing).
With increasing rates of anxiety and depression, making workers happier, healthier people is key.
GO1.com is the world’s largest marketplace of professional learning. Known as the Spotify for workplace training, it offers over 60,000 online courses from hundreds of content providers under a single subscription.
Through GO1.com, employers are able to provide their employees everything from compliance through to professional development training in one place.
GO1 trains over 2 million people from 2000 organisations globally with a course completed every 1.3 seconds.
Customers include Delta Airlines, ANZ Bank, Westpac Bank, Bank of Queensland, RM Williams, Foxtel and Queensland government.
Headquartered in Brisbane, GO1 has offices across Australia and in Salt Lake City, London, Kuala Lumpur, Ho Chi Minh City and Johannesburg.
It was the first Australian company to receive investment from Microsoft’s venture arm, M12, who led GO1.com’s $30M+ series B raise in 2018.
GO1 was recognised by LinkedIn as one of Australia’s top 20 start-ups in 2018 and 2019.